M&V Provisions Frequently Asked Questions

How do I open an account?

Our credit application is available for downloading directly from our web site.

Can I see what my balance is on my account?

Yes. Currently you will see the balance on your statement (which can be emailed to you). You can also look at your statement through the web site under member services.

How do I get to your location?

See our "directions" section available on the web site.

What are your methods of payment?

You can pay by cash, credit card (Visa or Master Card), check or charge (upon completion of a background check / credit application) ACH (Free), Credit Card (2% fee)

What are your business hours?

4:00am - 1:00pm Monday to Thursday, and 4:00am-12:00pm on Friday.

How early can I pick up my order?

4:00am.

When do I need to call my order in?

If you would like to have your order ready at 4:00am, call in by Noon Monday to Thursday and 11am on Friday.

Can I pay bill to bill?

No. We do not have bill to bill terms. Depending on your credit worthiness we can offer either 7 or 14 day terms. We also take cash and credit cards.

Can I order on your website?

Yes!

Can you give me my order history?

Yes.

Can I get a product list of what you carry?

Yes. It is available to view or print from our web site.

Can I pay by credit card with out having to call it in every week?

Yes. Speak to someone in the office to make the arrangement.

We offer BOTH auto charge and auto ACH for your convenience.

Can I receive my statement, price changes & specials via email?

Yes, when you open an account with us you can specify if you would like to receive all 3 via e-mail. We HIGHLY recommend it, as you will also receive special offers and important notices from time to time.

Could I call in to get a recording of the price changes & specials?

No.

Do you take third party checks?

Yes.

What is your return check policy?

Returned checks are subjected to a $40.00 fee.

Do you have an employment opportunity section on the web site?

Yes.